Nicholas Agnone
Software Quality Engineer
Dedicated QA Engineer with extensive experience in automated testing tools. Proficient skills in troubleshooting, scripting, planning and test execution, as well as defect management and reporting.
Skills
- Keen Attention to Detail with strong Analytical Skills
- Advanced Technical Proficiency and Tool Expertise
- Experienced Problem-Solver with Critical Thinking Skills
- Excellent Communicaation Skills
- Comprehensive Understanding of QA Methodologies
Education
2009-2014
BS in Computer Information Systems
DeVry University - Long Beach, CA
Technical Expertise
- Automated Test Frameworks
- Bug Tracking Systems
- Version Control Systems
- CI/CD Tools
- Test Management Tools
interests
2018
AutoCad & 3D Printing
Throughout high school, I cultivated a sincere appreciation for design, especially architecture. Following in my father’s footsteps—he spent nearly 35 years as a Graphic Designer—I’ve continued his legacy by crafting small components to meet household needs and solve practical problems. Recently, this passion found expression through 3D printing, allowing me to transform my original AutoCAD designs into tangible objects.
2018
Wood-Working, Carpentry & Furniture Finishing
My grandfather, a skilled carpenter by trade, instilled in me a deep passion for woodworking from a young age. His patient guidance and mentorship cultivated my genuine love for working with wood.
2018
Camping, Overlanding & Offroading
I’ve always had a genuine passion for the outdoors, which makes it ironic that I spend 40 hours a week working in an office. As a child, my family’s favorite pastimes included camping, outdoor cooking, and hiking. I’ve carried this love into my adult life, camping as often as I can—from the Sierras of California to the Rocky Mountains of Montana.
Experience
2014 - Present
SQA²
Principal and QA Engineer
After over 10 years of devotion and experience with SQA², I have gained an invaluable experience in software quality assurance across a diverse range of industries and work environments. This journey has allowed me to cultivate a comprehensive skillset including mastery of many software methodologies, tools and processes.
2021 - 2023
Altruist Inc.
QA Engineer
While at Altruist, I tackled various challenges, including implementing deployment best practices and revolutionizing test case creation. My involvement with multiple teams allowed me to make significant contributions to an ever-expanding automation framework. Additionally, I improved customer satisfaction through excellent test case development practices. As a team leader, I guided our groups toward success.
2020 - 2021
GoodRx
QA Engineer
During a pivotal period when home delivery of prescriptions became indispensable, I took charge of ensuring customer satisfaction with GoodRx’s Gold Mail Delivery system. This user-friendly platform, accessible via web and mobile devices, efficiently delivered medications directly to patients amidst the challenges posed by the COVID-19 pandemic. Working closely with a dedicated small team, we successfully developed, rigorously tested, and seamlessly automated the entire implementation of the Gold Mail Delivery service.
2018 - 2019
Ticketmaster
Performance Engineer
At Ticketmaster, I faced the monumental task of performance testing a system handling millions of transactions. As the largest corporation I had encountered in terms of traffic, this challenge required effective teamwork, clear communication, and a deep understanding of performance testing tools and reporting. Through these efforts, I not only met the business requirements for performance but also identified multiple performance-related defects.
2018 - 2019
Boston Consulting Group
Performance Engineer
Assigned with the responsibility of performance testing for a new application, I meticulously addressed critical testing requirements set by the company and devised multiple essential performance scenarios.
2014 - 2018
Honda of North America
Performance Engineer
Facing the challenge of assessing their system’s performance under various stress points, Honda harnessed a vast database of small parts and cost values. By employing a suite of Performance Testing Tools. We conducted rigorous stress testing, load testing, and peak testing. This proactive approach allowed us to prevent critical outages caused by performance and volume issues in the future.